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Host Mapping

Using a custom domain for your portal

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By Kyle Nowack

February 15, 2023

By default, your account is set up with a free subdomain. If you're a JoinCPR premium subscriber, you can use a custom domain with our host mapping. With Host Mapping, you can create a custom URL, such as example.mycompany.com, by mapping a subdomain of your domain.

Host mapping looks like the following structure:

Take this, for example. Say your company website is cprwithme.com. Your initial subdomain for the JoinCPR portal may look like cprwithme.joincpr.com. As a premium subscriber, you're given the option to customize this URL even further by creating a subdomain with your domain using host mapping so your portal can be example.cprwithme.com.

Note: You can only change your host mapping URL once every 7 days. Please make sure the URL you enter is the correct URL you will be using.

Changing your DNS to setup host mapping

In this step, you'll need to make your subdomain an alias of the default JoinCPR dashboard (dashboard.joincpr.com).

Note: You need to add a CNAME record in your DNS settings on the domain registrar's website to create an alias. If you'd like assistance, please submit a support ticket, and we can assist.
  1. Log into your domain registrar. This is where you purchased your domain.
  2. Find the option to change the DNS records.
  3. Find the option to add a CNAME.
  4. Point the new CNAME record from your subdomain to dashboard.joincpr.com.

Example:

Setting your new address in the JoinCPR portal

After you've created an alias in your DNS settings, you need to specify the newly created URL in the JoinCPR portal.

  1. Go to Settings > Branding.
  2. Find the Host Mapping setting and enter your newly created alias.
  3. Click Update.


Note: It may take a few hours for your new alias to take effect. During this time, you can still use the subdomain that is provided with every account.


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